CMS Help Desk Request
To request assistance for BlackBoard or UTHSCSA Virtual, please complete and submit the form below.  To help us better respond, please follow these guidelines when submitting a request:
  • Be as specific about the issue as you can including any error messages.
  • Include only one issue per request.
  • Submit only one request per issue. 

We will respond to your request as soon as possible.

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Your name:

Phone:

E-mail address:

School:

System:

Course ID:
(For UTHSCSA Virtutal issues, enter "N/A".)

Course title:
(For UTHSCSA Virtutal issues, enter "N/A".)

Type of issue:
(If you are adding faculty, please list the first name, last name, UTHSCSA e-mail address and school of the person to add in the details section below.)

Urgency:
Normal (1-2 days)
Medium (24 hours)
High/Urgent (please indicate reason for urgency below)

Reason for urgency:

Please provide a detailed explanation of the issue below.
 (You do not need to press return at the end of each line.)

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Please only click Submit once!
It may take a few seconds to process your request.

If submitting this form results in an error, send your information via e-mail to cmshelpdesk@uthscsa.edu and also let us know that this page is not functioning.

Univ. of Texas Health Science Center at San Antonio - Information Management Services - Academic Informatics Services